Terms of service

Last updated: September 26, 2026

These Terms of Service govern your use of the Hazii Studios website and any purchase you make from it. By using the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

Use of the website

You agree to use this website only for lawful purposes and in a way that does not interfere with other people's use of it. You must be old enough to enter into a binding contract in the place where you live to place an order. You may not attempt to gain unauthorized access to the website or misuse it in any way.

Product information

We make every effort to describe and display our products accurately. Colors may look slightly different on different screens, and product details may occasionally contain errors. We may correct any information on the website at any time.

Product availability

All products are subject to availability. We may limit quantities, and we may stop offering a product at any time. If an item you ordered becomes unavailable, we will let you know.

Orders

When you place an order, you are making an offer to buy the products in your order. We may accept or decline an order, and we may cancel an order for reasons such as product unavailability, a pricing or listing error, or suspected fraud. If we cancel an order after payment has been taken, you will be refunded for the canceled amount. An order confirmation email confirms that we received your order.

Pricing

Prices are shown on each product page and are subject to change without notice. The total shown at checkout is the amount due for your order. We may correct pricing errors at any time.

Payments

Payment is processed by the third-party payment providers made available at checkout. Available payment methods may vary. By placing an order, you confirm that you are authorized to use the payment method you provide.

Shipping

We currently ship to Mexico and the United States, and free shipping is available for orders shipped to these destinations. For details, please read our Shipping Policy.

Delivery problems, including lost or undelivered orders, are handled as described in our Shipping Policy.

Returns and refunds

Returns, refunds and order cancellations are handled under our Return & Refund Policy, which forms part of these Terms. In summary: please contact us before sending anything back; change-of-mind requests must be made within 30 days of receiving your order and are subject to the conditions in that policy, including one flat $9.99 USD restocking fee per approved change-of-mind return request, where the law allows it; no restocking fee applies to items that are wrong, damaged, defective, missing or not as described, to lost or undelivered orders, or to cancellations made under Mexico's 5-business-day right to cancel. Please read that policy before you place an order.

Intellectual property

The content on this website, including text, images, logos and designs, may be protected by intellectual property laws. You may not copy, reproduce, distribute or use this content for commercial purposes without our written permission.

Limitation of liability

To the fullest extent permitted by law, Hazii Studios is not liable for any indirect, incidental, special or consequential damages arising from your use of the website or your purchase of products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits any rights you have under applicable consumer protection laws that cannot be limited or excluded.

Privacy

Our Privacy Policy explains how we collect and use your personal information.

Changes to the store and these Terms

We may update the website, our products and these Terms from time to time. Updated Terms will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted means you accept the updated Terms.

Contact us

If you have any questions about these Terms, please contact us through our Contact page or by email at hazii.studios.support@gmail.com.